Questions?
Where can I leave my luggage in Madrid?
You can safely leave your luggage at Luggage Madrid, a luggage storage facility located in the center of Madrid, at Calle de Santa Isabel 33. We have individual lockers of different sizes so you can visit Madrid comfortably and without carrying your suitcases.
Where is Luggage Madrid?
Luggage Madrid is located at Calle de Santa Isabel 33, 28012 Madrid, right in the city center. Its location is especially convenient for travelers arriving at or departing from Atocha station and for visiting attractions such as the Reina Sofía Museum, the Prado Museum, the Thyssen-Bornemisza Museum, and El Retiro Park.
Is it safe to leave my luggage at Luggage Madrid?
Yes — we have controlled access, video surveillance, alarm system connected, and reinforced steel lockers available during your reservation.
What can I do after leaving my luggage in Luggage Madrid?
Once your luggage is stored, you can explore central Madrid more comfortably. From Luggage Madrid you can easily plan a visit to places such as Museo Reina Sofía, Museo del Prado, Museo Thyssen-Bornemisza, Atocha Station and El Retiro Park, depending on your itinerary.
Can I cancel my booking?
You
can cancel free of charge up to 24 hours before your time slot.
Does the booking include insurance?
Yes,
every booking includes coverage for your luggage up to 100 € at no extra cost for you.
What locker size do you have in Luggage Madrid?
We offer M, L and XL sizes for backpacks, carry-on suitcases, and larger luggage.
How much does it cost to store a suitcase in Luggage Madrid?
From 5.90€ per day depending on locker size. There is a 20% discount if you want to leave your luggage for more than one day at Luggage Madrid
Is the luggage storage near Atocha Station in Madrid?
Yes. Luggage Madrid is located on Calle Santa Isabel 33, close to Madrid Atocha Station. It is a convenient option if you have arrived in Madrid by train, have a few hours before your accommodation check-in, or need somewhere to leave your bags before travelling.
Can I leave my luggage at Luggage Madrid for more than one day? Is it expensive?
You can leave your luggage at Luggage Madrid for more than one day and it is not expensive because there is a 20% discount for bookings of more than one day
Can I leave my luggage before checking in to my hotel or apartment? And after my check out?
Yes. Luggage storage is particularly useful if you arrive in Madrid before your hotel or apartment check-in time or after your check out. You can leave your luggage at Luggage Madrid and spend your time exploring the city without carrying your bags.
Is Luggage Madrid open 24 hours?
Yes. Luggage Madrid is open 24 hours a day, 7 days a week, so you can access the service at any time according to your reservation.
How does luggage storage in Madrid work?
Booking a locker is simple. Choose the date and locker size that you need, make your reservation online and go to Luggage Madrid. You will receive a code to access the premises (ending with #) and a code to open your lockers. Your luggage will be stored in safe individual lockers while you enjoy Madrid hands-free. You can use your locker as many times as you need during the time of your reservation. Reservations are made for natural days (ending at 23h59).
What sizes of lockers are available at Luggage Madrid?
Luggage Madrid offers three locker sizes: M, L and XL. You can choose the size that best suits your luggage, whether you are travelling with a backpack, cabin bag, suitcase or several pieces of luggage.
Can I book a luggage locker online?
Yes. You can book your luggage locker online at Luggage Madrid before arriving in Madrid. Online booking makes it easy to choose your date and locker size in advance.
Can I book a locker at Luggage Madrid before I arrive?
Yes, you can book online in advance and secure your spot before arriving in Madrid.